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Privacy Policy

Effective date: March 19, 2026

Engine8 AI (“Engine8,” “we,” “us”) provides a natural-language analytics platform that connects to your business services and helps you understand your data. This policy explains what information we collect, how we use it, and the choices you have.

Information We Collect

Account information

When you sign up, we collect your name, email address, and company name. This is used to create your account and identify your organization.

Business data accessed through integrations

When you connect a service (such as Google Analytics, Shopify, Stripe, QuickBooks, Klaviyo, or Google Search Console), we access data from that service on your behalf to answer your questions. We retrieve this data in real time. We do not copy or permanently store the raw contents of your connected services.

Conversation history

We store the questions you ask and the responses you receive so you can review past conversations. This includes metadata such as timestamps, token counts, and which services were queried.

Usage data

We collect information about how you interact with the platform, including query volume, feature usage, and session activity. This helps us improve the product and monitor system health.

Authentication data

We store hashed passwords, session tokens, and login event logs (email, IP address, country, user agent) for security and fraud prevention.

How We Use Your Information

  • To provide the service. We use your account information and integration tokens to authenticate you, connect to your business services, and deliver answers to your queries.
  • To improve the product. We analyze aggregate usage patterns to identify bugs, improve performance, and prioritize features.
  • To communicate with you. We send transactional emails (login codes, account notifications). We do not send marketing emails without your consent.
  • To maintain security. We log authentication events and monitor for suspicious activity to protect your account and our infrastructure.

What We Do Not Do

  • We do not sell, rent, or trade your personal information or business data.
  • We do not use your business data to train AI models.
  • We do not share your data with advertisers.
  • We do not access services or data beyond what you have explicitly authorized.

Third-Party Services

We rely on a limited set of third-party providers to operate the platform:

ProviderPurpose
SupabaseDatabase and authentication
VercelWebsite hosting
OpenRouterLLM inference (query processing)
ResendTransactional email delivery
CloudflareDNS, DDoS protection, and traffic routing

Each provider is selected for its security practices and processes data only as necessary to deliver its function. We do not share your data with any provider beyond what is required for the service to operate.

Integration Tokens & Permissions

When you connect a third-party service, you authorize Engine8 to access that service through an OAuth token. These tokens are:

  • Encrypted at rest
  • Scoped to read-only permissions wherever possible
  • Revocable at any time from your dashboard

We never request write access to your connected services unless a specific feature requires it, and we will clearly disclose this before authorization.

Data Retention

  • Account data is retained for the lifetime of your account.
  • Conversation history is retained for the lifetime of your account unless you request deletion.
  • Authentication logs are retained for 90 days for security purposes.
  • Integration tokens are deleted immediately when you disconnect a service or delete your account.

Your Rights

You may, at any time:

  • Access your data by contacting us at privacy@engine8ai.com
  • Correct your account information from the dashboard settings
  • Delete your account and all associated data by contacting us at privacy@engine8ai.com
  • Revoke any connected service from your dashboard
  • Export your conversation history by request

We will respond to all data requests within 30 days.

Data Transfers

Our infrastructure is hosted in the United States. If you are accessing Engine8 from outside the U.S., your information will be transferred to and processed in the U.S. We apply the same security and privacy protections regardless of where you are located.

Children

Engine8 is a business tool and is not intended for use by individuals under 18. We do not knowingly collect information from minors.

Changes to This Policy

We may update this policy from time to time. If we make material changes, we will notify you by email or through the platform. The effective date at the top of this page will always reflect the latest revision.

Contact

For questions about this policy or your data: